FAQ

IS HAWAI‘I VOLCANIC WATER FROM HAWAI‘I?

One hundred percent of Hawai‘i Volcanic Water is from a single source in the pristine, tropical Hawai‘ian Islands, a chain of islands nestled in the Pacific,

WHAT IS “NATURAL ARTESIAN WATER”?

Artesian water comes from an aquifer; a naturally formed underground chamber consisting of layers of permeable volcanic rock that bears water, overlain by protective, rock that limits the entry of contaminants into the confined aquifer and pressurizes the chamber.  In order to access the water, the rock barrier must be penetrated by a borehole or the creation of a well.

WHAT MAKES HAWAI‘I VOLCANIC WATER DIFFERENT FROM OTHER WATERS?

Hawai‘i Volcanic Water is different because of its extraordinary source – a protected artesian aquifer found deep underground in the Hawai‘ian Islands.   The unique mineral profile, which contributes toHawai‘i Volcanic Water’s signature soft, smooth taste, reflects Earth's Finest Water sourced from an artesian aquifer and untouched until you unscrew the cap.

 
DOES HAWAI‘I VOLCANIC WATER MEET BOTTLED WATER REGULATIONS FOR WATER QUALITY?

Yes, Hawaii Volcanic Water conforms to all of the FDA’s requirements.  To read more about our water quality testing and results, download our California Water Quality Report (PDF), which is also available in Spanish (PDF).

WHAT TYPES OF MINERALS DOES HAWAI‘I VOLCANIC WATER CONTAIN?

Hawaii Volcanic's Water is natural artesian water that has the minerals silica, magnesium, and calcium, which contribute to Hawaii Volcanic’s soft mouth-feel and smooth taste.

DOES HAWAI‘I VOLCANIC WATER HAVE ELECTROLYTES?

Hawaii Volcanic Water has 100% naturally occurring electrolytes, such as sodium, potassium, magnesium and chloride. These electrolytes give Hawaii Volcanic Water its signature soft mouth-feel and smooth taste.

WHAT IS THE PH OF HAWAI‘I VOLCANIC WATER?

Hawaii Volcanic Water’s pH is 7.7.  Pure or purified water has a pH of 7.  Drinking and natural water can range in pH due to dissolved minerals and gases.  Solutions with a pH of less than 7 are said to be “acidic” and those higher than 7, “alkaline”.

WHAT KIND OF PLASTIC DOES HAWAI‘I VOLCANIC WATER USE TO MAKE THEIR BOTTLES?

Hawaii Volcanic Water’s bottles are made from high-grade PET (polyethylene terephthalate) plastic, which is designated with the #1 code at the bottom of the bottle.  The FDA approves PET as safe for contact with food and beverages.  PET is also fully recyclable and can be transformed into a number of products such as food and beverage packages, apparel, carpet, automotive parts, and construction materials. Please check with your local municipality to see if PET is recyclable in your area.  You can also search for local recycling centers and services at http://earth911.com

IS IT SAFE TO CONSUME WATER PACKAGED IN PET BOTTLES?

PET has a broad application in the food and beverage industry, serving as primary packaging for numerous items, including soft drinks, juices, ready-to-drink teas and water as well as food items such as ketchup or peanut butter.  PET has been safely used for many years and has met FDA’s rigorous standards, ensuring its safety as food and beverage container.  The FDA has conducted research reviews and concluded that PET containers do not pose health risk to consumers and do not leach harmful amounts of substances into their contents under foreseeable conditions of use. For more information on PET safety please visit these sites: http://www.napcor.com/PET/pet_faqs.html and http://www.bottledwater.org/health/container-safety.

DOES HAWAI‘I VOLCANIC WATER'S PACKAGING CONTAIN BISPHENOL A (BPA)?

No, Hawaii Volcanic Water packaging is not made with Bisphenol A (BPA), a chemical intermediate used to make plastics and resin. Hawaii Volcanic Water bottles have never contained BPA.

DOES HAWAI‘I VOLCANIC WATER COME IN GLASS BOTTLES?

Yes.

WHAT IS THE SHELF LIFE OF HAWAI‘I VOLCANIC WATER?

Hawaii Volcanic Water uses the standard “best by” date for all water sold in the United States of two years.  The “best by” date can be found on the back of each Hawaii Volcanic Water bottle, beneath the label. The FDA does not require an expiration date.

WHERE CAN I BUY HAWAI‘I VOLCANIC WATER?

You can use our Store Locator to find a local store near you. Or you can buy Hawaii Volcanic Water in our online store and have it delivered to your doorstep.

CAN I BUY HAWAI‘I VOLCANIC WATER DIRECTLY FROM THE COMPANY OR ONLINE?

Hawaii Volcanic Water can be purchased for convenient delivery directly to your home or office. Hawaii Volcanic Water Delivery service is available through the Hawaii Volcanic Water website or by calling 1-888-111-2222, toll-free. Please note that Hawaii Volcanic Water Delivery is currently limited to the continental United States.

WHO DO I CONTACT FOR DISTRIBUTION?

You can reach our sales representatives here.

WHERE CAN I FIND HAWAI‘I VOLCANIC WATER SIGNATURE SLEEVES I HAVE SEEN IN RESTAURANTS?

HAwaii Volcanic Water Signature Sleeves are the perfect accessory for serving Hawaii Volcanic Water and come in different styles and sizes. To purchase yours, please visit our online store or call Hawaii Volcanic Water toll-free at 1-888-111-2222.

HOW DO I REQUEST SPONSORSHIP OR PRODUCT DONATION?

You can reach our customer service representatives here.

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